Latest News
CYBER WEEK ACTIVITIES TEST THE UK PARCEL CARRIER’S CAPABILITIES
DPD our preferred next day parcel carrier reported the following statistics;
Over Cyber Week they delivered 7.4 million parcels (up 16% on the same period last year).
On Cyber Tuesday they delivered 2,290 parcels a minute , with 10,750 drivers out delivering.
The above statistics confirm that on- line shopping is accelerating as the nations preferred method, which is impacting the high street.
Yes Response processed over 4000 telephone and post orders in November for one of our clients multi channel catalogue.
AMAZON ARE RAMPING UP THEIR OWN DELIVERY NETWORK
Amazon Have announced they are actively recruiting drivers to become part of the Amazon family –Amazon Delivery Service Partners. This will give Amazon full control of the customer experience in receiving their orders. The owners will be encouraged to grow their delivery businesses with the full support and expertise of Amazon. Watch out for vans and drivers with Prime branding. Yes Response look forward to taking delivery of our new van with impactful branding in the next few weeks.
THE YES RESPONSE VAN ON TOUR
Richard and Malcolm are our trusted drivers undertake nationwide deliveries and collections to support and interact with our clients and their customers at shows and events. As ever, bespoke materials are produced by Yes Response and need to be delivered at specific times; unloaded, erected and dismantled after the event. Over the next few weeks our van will be visiting; Colchester, Lincoln, York, Dundee, London, Manchester, Bristol and closer to home Derby! In August we take delivery of a new VW Crafter van which is larger and more fuel efficient, helping us to reduce our carbon footprint.
A SPEEDY RESPONSE
Yes Response our company name, reflects exactly how we operate-in a timely and cost effective way delivering a diverse range of direct marketing support services for our clients. Only today, one of our clients customers was complaining about an issue, we were alerted to this in desperation by our client, we in turn acted immediately by contacting the end customer. Within an hour we had turned a negative situation into a very happy customer, who fed back his delight to our client. We received a thank you from our client- the head of sales and marketing “wow, what fantastic support, service at its very best”; to us we were only doing our job.
If you require a committed, timely and cost effective fulfilment partner on an adhoc or ongoing basis, please contact us, we promise to remove the headaches.
BUSIEST MAY ON RECORD
Yes Response have had our busiest May on record, completing the following projects;
Mailing out 8 individual client campaigns (total qty of 57,000 mail packs) all mailed out within the same 5 day period. Processing in excess of 1500 telephone and postal orders from a mail order campaign. Uploading 300 USBS with video footage. Goods in, storage and the timely distribution of 225,000 cans of drink for 8 nationwide promotional sampling events. Completing 1000 outbound telemarketing calls to verify contact details and or qualify sales leads. Palletising signage and reception furniture with the appropriate export documentation for 12 pallets and shipping to the Ukraine. Commissioning 12 print management projects, involving either personalisation, foil blocking or wiro bound-all tasks completed with short lead times to meet critical timelines for events or mailing .
SUPPORTING A LOCAL CHARITY
Yes Response are pleased to have been able to support a charitable cause in our home town; the reopening of Redfern’s Cottage, Museum of Uttoxeter Life.
Yes Response arranged and donated the printed material for the children’s activity sheets and posters.
The museum is housed in a 400 year old cottage and takes you on a journey of Uttoxeter’s lively past. https://www.redfernscottage.org/
Yes Response are supportive of local causes and charities as part of our social responsibility mission.