Yes Response have successfully completed an extremely busy and intensive loyalty programme for one of our clients. It involved proof of purchase verification and handling non valid claims. Over 2,500 proof of purchase redemptions were handled via an online portal and the post. In excess of 3,000 inbound calls were recorded and in one five day period 380 calls were handled. All this sensitive, compliant and confidential work needed handling professionally whilst retaining customer loyalty. The project also involved purchasing 350 iphones and fulfilment to qualifying customers.
Let Yes Response help you with the peaks and troughs of your workloads! Our staff are professionally trained to deal with and develop solutions for your sales and marketing needs.
