After extensive reviews and consultation with businesses, and in the light of upcoming privatisation of the postal service, Royal Mail are once again making significant changes to their services for businesses. From 2nd April 2013, there will be a new system in place for businesses to send parcels. Changes have been made to simplify the system, clarify delivery times and add additional features. These changes will be key to the ongoing success of the Royal Mail in a society where the roles of online ordering and home delivery are still steadily increasing – ecommerce companies need to have confidence in the parcel delivery services that they select to enable them to maintain customer service.
There are also due to be some price increases for business post services, although Royal Mail have said that there will be no increases in postage stamp prices. Good news for consumers, especially considering the increases in these over the past 7 years – 1st class stamps have steadily increased from 30p to the current 60p and 2nd class stamps from 21p to the now 50p.
Yes Response are pleased to see that Royal Mail have listened to businesses and are taking positive steps to improve upon services.
Don’t forget that if you need help on your bulk mailings to customers, Yes Response can manage the process for you and you will also benefit from our preferential rates of postage. Call us today on 01889 561 400 or send your enquiry to enq@yesresponse.co.uk
